Samsung Network Printer Won't Wake
Yesterday I installed a new CLP-415NW printer for a client. Install was easy and the client loved the print quality. But we ran into one snag.... When the printer went to sleep after 5 minutes (default setting) it wouldn't automatically wake up when you sent a print job. The printer appeared offline and you needed to physically press a button on the printer to wake it up. When it was asleep, you couldn't print to it, you couldn't access the web interface, and you couldn't even ping it. I figured this was crazy that there has to be an easy solution for it. So, I started looking at settings on the printer and nothing seemed to fit. I tinkered with when sleep occurred, but had no success. I emailed Samsung support and they provided the following link, which described how to disable bidirectional support in the network port. This had no effect. http://tinyurl.com/p5xcmhr Then today I spent a frustrating hour and a half on a web chat with Samsung support. I got the following